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Frequently Asked Questions

 

Q.  Will my floor be slippery after staining and sealing?

A.   Any floor will be slippery under certain conditions. Water on top of a smooth surface whether it is wood, tile, concrete (finished or unfinished) is enough of a lubricant to allow slippage. Certainly oil, paint, dust, loose material can be as dangerous as ice when slipping conditions are right. 

Q. I want my floor to look just like the one I saw on TV or in a magazine.

A. If you can duplicate the ingredients in the concrete to within 1%, have the same crew that did those floors do yours, then we will do our best to give you the same look. If this is a remodel, then you get what you get.

Concrete has its own characteristic’s because of the following: Portland cement is processed by different companies at different plants and the process used from plant to plant will not be 100% the same. 

Some finishing crews are better at finishing out a slab than others. If your crew knows what to do and they do it properly, then you will have a great looking floor. If they are in a hurry, do not know what to do or are having a bad day due to who knows what, then the results may not be as you want. 

Q. Will my floor show cracks?

A. All floors in the Ft. Worth/North Texas area have cracks. It is not anyone’s fault; it is the soil that we have in this area. Three things are guaranteed: (Not trying to be a wise guy) Concrete turns grey, gets hard and cracks; you can take it to the bank.  

Q. How do I care for my floor?

A. We (Lonestar Stained Concrete) will provide written instructions on what to do. Basically; use a dust mop and a clean wet mop (clear water) and your floors will look good for a long time.

Q. What will cause the sealer to come off?

A. If items are dragged across the floor that has sharp edges the sealer can be scraped off and if done enough the stained surface can be damaged also. Basically if you are going to move heavy objects in a room pick them up and place them where you want them. Sure it is easy to slide them across a slick floor but would you do it to hardwood or ceramic tile floors? Certain solvent based chemicals will dissolve some types of sealers; hopefully you are not using those around your house.

Q. There are rough spots on my floor after staining and sealing, what can be done?

A. If the crew who did the floor has left and the concrete is hard, the only choice is to have the floors refinished with a diamond grinding machine and this will have to be done before the staining and sealing process is began, this is a costly process. Unfortunately, not all floors are as smooth as the owner expects. Ever pull up the existing carpet, tile or wood and check the condition of your present floor? You would be surprised at the floors condition.

Q. Why is the floor covered after staining, this causes water to collect under the plastic!

A. The floor is covered with a material that is similar to Tyvek but more durable. The poly material allows air flow and water can evaporate. This is put there for several reasons:

1. It keeps contamination from getting into the concrete from the other trades.  

2. We can keep our price down by protecting the floors and reducing the time needed to clean before sealing.  

Protecting the floor from contaminates allows us (Lonestar Stained Concrete) to spend less time on the sealing stage and keeps the cost down to you. 

If you are against the use of this material, then we can come to an equitable agreement on any charges that may apply to repair damages done by others. 

Q. What happens when the Poly is damaged (or removed) and someone puts Duct Tape directly to the floor?

A. This is not a good thing to do. The residue in the Duct Tape will cause the stain to be removed from the floor and you will have a line there, very little can be done to help this situation. Basically, if the poly is cut, tape the poly back together by overlapping the cut areas. If the poly is removed completely then the trades who removed the poly should be back charged by the builder for any damages done, because we are going to charge for the time spent cleaning and repairing the floor.

 

 

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Last modified: April 29, 2007

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